Shipping policy

SHIPPING POLICY

The Essentials Lab carefully prepares and packs all orders from Bathurst, NSW, Australia.

Australian Shipping

Standard shipping is $12 for orders under $100.

Orders of $100 or more receive free standard shipping.

New Zealand Shipping

Orders under $75 — $19.95

Orders from $75 to $149.99 — $24.95

Orders of $150 or more — free shipping.

United States Shipping

Orders under $200 — $29.95

Orders of $200 or more — free shipping.

Shipping charges shown at checkout will apply to your order.

Order Processing & Delivery

Orders are prepared as quickly as possible. Delivery times may vary depending on your location and the carrier. Once an order has been dispatched, delivery delays caused by the postal or courier service are outside our control.

Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched.

Incorrect Addresses

Please check your delivery address carefully before completing your order. The Essentials Lab is not responsible for delays or additional delivery costs caused by an incorrect or incomplete address supplied at checkout.

International Orders

International customers are responsible for any customs duties, import taxes or other charges that may apply in their country.

Questions About Your Delivery

If you have any questions regarding your order or delivery, please contact us at